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Branch closings

Due to power outage, our Charlotte, NC branch (Providence Rd.) temporarily closed. Please contact Member Services at (800) 966-7353 for assistance.

COVID-19 Update
Effective Friday, July 30, and in accordance with current public health guidelines, a face covering must be worn by anyone entering a Self-Help branch. Before going to a branch, please check here for up-to-date information on all our locations.

Disaster Relief Loans


Helping Members Affected by Hurricanes (2019)

Many of our members in Florida, South Carolina and North Carolina have suffered losses during this hurricane season. Recovery will be a long process as families and businesses manage the aftermath of flooding, displacement, injuries and loss of life.  To help in this time of need, we have created an affordable Disaster Relief Loan.

Here are some of the key terms of the loan:

  • Borrow up to $5,000 at 6% interest for up to 36 months.
  • Loan purpose must be related to hurricane recovery and may include home repairs, replacement of personal belongings, and cash flow interruption due to loss of work time and pay. Paystubs and other verifications required.
  • Only available to existing Self-Help CU members. All loans subject to underwriting and credit assessment.

How to Apply

Contact your local branch to apply. Members may also apply online by logging into online banking and clicking "Loan Application" under "Online Services"  -- please indicate in the application that is for disaster relief.