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Branch closings

Due to power outage, our Charlotte, NC branch (Providence Rd.) temporarily closed. Please contact Member Services at (800) 966-7353 for assistance.

COVID-19 Update
Effective Friday, July 30, and in accordance with current public health guidelines, a face covering must be worn by anyone entering a Self-Help branch. Before going to a branch, please check here for up-to-date information on all our locations.

Audio Banking

Use Your Phone to Access Your Account

Login instructions:

  • Dial 866-708-0694 (toll-free)
  • Enter your password [For first time users, a default password is given in the member packet.]
  • Follow the audio instructions.

Audio Banking Features

  • Account balance information
  • Transaction activity on checking accounts
  • Request a withdrawal by check
  • Fund transfers
  • Credit union loan payments
  • And more!